• If a User is unable to remember their password, they can select the "Forgot your password?" link below the Login button to open the Forgot Password screen. The user is required to enter their user account’s valid email address and complete a CAPTCHA form.

  • After the user completes the form and selects the Submit button, an email will be sent to the appropriate email address. The email will contain a reset password link that will expire four hours after the email is sent.